Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Visiting with Haris, the owner, is such a pleasure. He is a wonderful gentleman and true craftsman. He has serviced my 1963 Omega Seamaster, previously my father's watch, several times and each time it has been perfectly restored. He makes this watch look impeccable and it runs like new. His detail work is truly outstanding and his level of commitment to providing the finest customer experience is demonstrated from beginning to end. You will be thrilled with his work and reassured that there are still some people that have a special gift of professionalism, expertise and kindness. His work is a 10! Thank you Haris! ~ Jeffrey M
USA Watch When you meet Haris at his USA Watch Service suite in Dover, you’ll know you can entrust your timepiece to him. For fifty-seven years since buying it new in 1966, I have worn my Omega Seamaster De Ville Automatic pretty much every day, so you can imagine how much sentimental value it holds for me. For me to leave it with Haris speaks volumes because I treasure the thing even though it is obviously nowhere near the value of a Rolex! Haris performed a maintenance service, returned it a month later in perfect condition, and charged a very fair price given the watchmaker skills and tools required to do the service. Very fair. We are fortunate to have him operating in the Seacoast because the last time my Omega was serviced back in the 1990s, I had to ship it to the Omega suite in NYC which was rather worrisome. It means a lot to be able to get such work done locally with such a professional and skilled watch repair service. In addition to that, he is a really cool guy! There’s no need to even think of going anywhere else. Brian Phelan Hampton NH ~ Brian P
Haris did a beautiful and thorough job restoring my 1972 Omega Seamaster. I bought the watch from an online seller and the watch needed a lot of love and attention to get it back to fine working order. Haris’ skill, professionalism and friendliness made the process a pleasure. I asked for and received a full overhaul of my watch and a restoration of a great piece for my collection. I will use Haris for all my future watch repair needs. ~ Josh K
Enjoyable people to work with. My Rolex is 30 years old , well worn, it had been locked away for 7 years in a basement safe. I sent it to Haris, I told him of my concerns. His response and quote were reasonable and my Rolex came back running great and looking very good! ( you cant turn a sow's ear into purse). Haris is very professional and responsive I will use him again. ~ Howard G
I recently had my watch serviced by Haris at USA Watch Service and am very pleased by the results. The watch came out looking great and was expertly regulated, and Haris was very responsive and accessible throughout, answering all of my questions quickly and directly. Turnaround time was quick at exactly three weeks. I highly recommend USA Watch Service. ~ Nathan R
I received My Omega planet ocean good planet gmt today from being serviced. My watch is in brand new condition. Haris was amazing and a true gentleman to deal with. Excellent price and a very reasonable turn around time. Haris is also highly accredited and one of the top watch makers in the USA. I called to personally thank him. Thanks again Haris. My tudor will be next. ~ Tony S
My Omega Seamaster was not repairable from Omega direct but after speaking with Haris on the phone, he agreed to look at it. He helped me through the process of getting it to him safely and was able to not only repair but to make it look new. I will use his great service as needed and will certainly recommend him to everyone. Thank you for the great service!! ~ David S
USA Watch Service did a wonderful service on my workhorse Omega. It came back keeping time and looking like new. For those of us who have a love for nice watches and live in New England we are very lucky to have Haris providing his skills in our area. I feel fortunate to have found his watch service company! I will go back. ~ Tim H
The owner is very professional, courteous, knowledgeable and did an outstanding job repairing and refurbishing my husband’s beloved Omega watch. It looks like brand new and works perfectly. He also did the repairs in a very short time in order to be ready by my husbands birthday. I couldn’t recommend him any higher. ~ Linda C
This man, Haris, is the real deal. He serviced my aging Omega Speedmaster and has brought it back to full health and specs inside and out, all presented in a new Omega service box with warranty. All in all, a great and privileged experience to be able to trust my lux timepieces to Haris right here in New Hampshire. Highly recommend. ~ Raymond P
I cannot give higher praise to Haris and his team, I recently had my GMT master serviced and refinished. From start to finish Haris provided clear communication and a fair price for an excellent service. I would highly recommend him for any of your Rolex needs. I will definitely be using him again in the future ! Thank you ~ Andy p
Excellent communication and customer service. Quality work. Since getting my Omega PO back after service, it's running about +0.3 seconds/day! Plus, Haris virtually eliminated a small notch and a scratch on the case. I feel like I have a brand new watch again! Highly recommended. ~ Joel L
I was so impressed when my watch was returned. My watch looks brand new. I sent my watch in because it was not running. Never, did I expect such craftmanship, not a scratch on it, the clasped repaired and sent back to me in an Omega case. This is perfection!!! ~ Mary D
Excellent Customer Service!! We needed my father's 1973 Rolex repaired and we needed the repair done rather quickly. Haris helped us out immediately and without hesitation. Can't say enough about his quality work and professionalism. He is a gem!! Thank you, Thank you, Thank you!! ~ Dora S
Omega owner for 27 years and found Mr. Durakovic and USA Watch Service for my last overhaul and now a battery replacement. Best value, truly personalized service and fast turnaround. I can't imagine going anywhere else. ~ Mark N
Haris is the man. He did a full service on my Omega Planet Ocean in like 2 or 3 weeks. Insanely quick. Super professional. Amazing service. I’d recommend to anyone. He’s worked on several watches of mine over the years. Fantastic dude. 100 stars. ~ Aristotle C
Amazing customer service and professionalism. Haris did a great job servicing my Rolex Yachtmaster. I would highly recommend him. My watch is working and looking like brand new! Very fairly priced as well. ~ Tom C
Incredible experience servicing my Rolex which has the most sentimental value to me of all the watches in my collection. The service and duration was par excellence and my watch was returned to me looking as new as the day I bought it. ~ Kazi A
Haris has turned my 1980’s era Rolex into new condition. Impressive is an understatement. I’m thankful to have found a craftsman to bring this watch to original condition. ~ Richard C
Haris, thank you for the excellent service on my 25 year old Explorer. It runs and looks like new again! I would recommend you to anyone who needs expert service for their timepiece. ~ Mark L
Haris did a great job servicing my Omega Seamaster GMT. He patiently answered all my questions. I would highly recommend him! ~ Rich G
excellent communication with Haris...superb restoration of my wife's rolex...i hope to visit Haris in NH soon and drop off another rolex project!!! ~ Matthew S
Cool little place. I went in to get a couple links removed from my watch band. I was in and out quick and for about half what I expected to spend 😊 ~ Shawn R
I highly recommend USA Watch Service! Harris is is my goto watchmaker for my fine timepieces. Honest, Meticulous and highly recommended! 👍 ~ John C